International customers are welcome to shop with GHIBEE.
To give our international customers greater flexibility over shipping cost, courier choice and delivery speed, international shipping is arranged directly by the customer rather than charged automatically at checkout.
How It Works
1. Place your order
Complete your purchase on GHIBEE using your actual delivery address. International shipping is not included in your order total.
2. We pack your order
We will carefully prepare and securely pack your items for international transit.
3. Receive your parcel details
Once your order is packed, we will provide the final:
- Parcel weight
- Parcel dimensions
- UK dispatch address
Please wait for these details before purchasing your shipping label.
4. Purchase your shipping label
Choose a suitable international courier or shipping service and purchase the shipping label directly from the provider.
You are responsible for entering the correct delivery address, shipping service and any information required by the courier.
5. Send us your label
Send the completed prepaid shipping label to:
hello@ghibee.com
We will attach the label securely to your parcel and prepare it for collection or drop-off as appropriate.
6. Your order is dispatched
Once the parcel has been handed to the selected carrier, we will update your order with the available tracking information.
Customs, Duties & Taxes
International shipping charges, customs duties, import taxes and other destination-country charges are not included in your GHIBEE order.
Where applicable, these costs are the responsibility of the customer.
Customers are also responsible for ensuring that the shipping service and customs information supplied to their chosen carrier are suitable for the destination country.
Insurance & Courier Claims
We strongly recommend choosing a tracked and adequately insured shipping service, particularly for valuable or collectible items.
As the shipping service is purchased directly by the customer, claims relating to shipping loss, delay or damage may need to be submitted by the customer directly to the chosen carrier.
Need Help?
If you are unsure about the process or would like to check whether we can accept a particular courier service, please contact us before purchasing your shipping label:
hello@ghibee.com