All UK orders are dispatched from the United Kingdom. We aim to provide a reliable and fully tracked delivery service, with every order carefully checked and securely packed before dispatch.
Processing Time
Orders are normally dispatched within 2 working days.
Orders placed on weekends or UK public holidays will be processed from the next working day.
You will receive a shipping confirmation once your order has been dispatched.
Free UK Delivery Over £80
We offer FREE Standard Delivery on UK orders over £80.
Free delivery will be applied automatically at checkout when your order qualifies.
UK Delivery Options
We use trusted delivery partners including Royal Mail, Evri, and other tracked courier services where appropriate.
Estimated delivery times after dispatch:
Standard Delivery: 2–5 working days
Express Delivery: 1–2 working days
Available delivery options and charges will be shown at checkout.
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control.
Tracking
Tracking information will be provided whenever available.
Once your order has been dispatched, you will receive a shipping confirmation containing your tracking details so you can follow the progress of your delivery.
Packaging
Every order is carefully checked and securely packed before leaving us.
Extra care and protective packaging are used where necessary for fragile, collectible, limited and discontinued Studio Ghibli merchandise to help ensure your order arrives safely.
International Customers
Looking to order from outside the UK?
Please visit our International Shipping page for information about placing an international order and arranging delivery.
Contact Us
If you have any questions about your UK delivery, please contact us at:
hello@ghibee.com